What This Policy Covers and Why It Matters
When you open an account with us, we collect the information needed to run your account: your name, email address, phone number, and the payment method you use — whether that is bKash, Nagad, or Rocket. We also collect device and session data when you access
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the lobby from your mobile browser or app. This data is used to process your deposits and withdrawals, verify your identity, and keep your account secure. We do not sell your personal data to third parties. Retention periods vary by data type — payment records are
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kept as long as required by applicable financial rules, while session logs are cleared on a rolling basis. If you close your account, we retain only what we are legally required to hold. Your data is stored on secured servers with encryption in transit and at
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rest. Any third-party processors we use — such as payment gateway partners for bKash and Nagad transactions — are bound by data-processing agreements that restrict how they handle your information. This policy applies to you if you access b33 from Bangladesh or another eligible region; whether
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it applies in your specific location depends on your local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.